Navigating Hospital Processes (or a Lack Thereof): A Personal Encounter with Systemic Issues in Outpatient Surgery
LeanBlog
APRIL 30, 2024
It's interesting to observe a hospital process (or lack thereof) when a family member needs surgery. I had the opportunity to do so one day last week. I originally shared this on LinkedIn as a post and real-time updates. Thankfully, the clinical care seemed to be good, and that family member is recovering well from the outpatient procedure. But, the experience could have been better.
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